Orders are processed within 2 business days after the order is placed and shipped the next day after the processing day. Please note that we do not ship on weekends.
Standard shipping (5-12 business days)
🔥 Please note that these are estimated delivery times only, therefore Nevy does not guarantee delivery dates. 🔥
*Due to the impact of COVID-19 on our warehouse and delivery operations, the order process and delivery times may be subject to delays. You can check the details in the table below.
NOTE: If you do not receive a response from our customer service for an extended period of time (24 hours on weekdays, 48 hours on weekends), please check the spam folder in your contact address. Our emails may have been incorrectly filtered by your email server/provider.
- Please ensure that all delivery information is correct. If there is incorrect or missing information, we may need to contact you to update the delivery information, which may cause delays in the delivery of your order. Delays may also occur due to customs clearance.
- Your local customs office may require additional documentation and time to clear your package, which may delay the estimated delivery time.
- Your order may be delivered to you by your local post office or a local courier. Depending on your region, most orders are delivered by your local postal service, so the package will be received with your regular mail. If you are not at home when the order is delivered, the postal worker may leave a notice card to inform you how and where your order can be collected.
- Please fill in your address in full, otherwise the package we send to you will be returned to us, or we will ignore your request to save everyone the trouble.
